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1 Message

Tue, Jan 30, 2018 6:09 PM

Short Code SMS blocked?

How do I verify if the Short Code SMS option is active/available?

The support team for the application I am trying (and failing) to install tells me this is the cause of the fail.


Accepted Solution

Official Solution

Brand User



108.7K Messages

2 years ago

Good Morning @adevin2018,

Welcome to the Community Forums!  The short codes can sure make voting on the reality shows much easier.  I did not know what short codes were until I started answering questions for our customers. 

There are a few articles on our website which will help you with Short Codes.  Also, you can use our Troubleshoot & Resolve Tool to help you solve this issue.  When you click on the hyperlink, you will have the option to either enter your account information or enter the make and model of your phone.

I hope this helps.  Have a great day. 

Donna V, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.