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m2r's profile

Tutor

 • 

7 Messages

Tuesday, September 3rd, 2013 8:12 PM

SGS3 (4.1.2) Crashes/Reboots when Copying text - KNOWN ISSUE!!

What is AT&T doing to address this problem! My phone continually reboots on a regular bases when I copy text. This is a known issue. More info here: http://www.digitaltrends.com/mobile/touchwiz-samsung-clipboard-bug/.

 

Is there anything that we can to to mitigate this issue? Can AT&T pressure Samsung to get this thing fixed?? This is a TERRIBLE CUSTOMER EXPERIENCE!

 

TIA

jii

Professor

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1.5K Messages

9 years ago

Used to have the same problem with my old S3.

 

If rooted - Wipe cache, fix permissions, clear /data/clipboard.

Non-rooted - Hard reset.

 

Only advice I can give ya, unfortunately...

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