Wednesday, August 9th, 2017 5:54 AM
Screen on the K88 Tablet goes to sleep or to black in 5 seconds
6 years ago
It seems to have worked for now. Thanx.
"keep screen on" works. I am gonna try using this for a while to see if they figure it out and fix it in another update.
Ain't excited about another hour reloading after a reset
Wish I would have seen this solution earlier. ZTE had me do a factory reset - lost all my data and still didn't fix the issue. They told me I would have to ship the tablet back to them and it would take them 10 days once they received it. I installed Backlight Manager and the screen stays on now. I wish ZTE would have admitted they had a software bug before I did the factory reset !!. Thanks for the info !!
Same thing for me, just after the 7.1.1 update. Really frustrating.
I am having same problem. I did what I could to follow the directions. Couldn't find all of them. Android upgraded without my permission and I feel like my tablet now has a virus. They (Android personal) should fix this problem since it was their system that broke it.
They (Android personal) should fix this problem since it was their system that broke it.
No, AT&T or ZTE broke this, not android. Do you hear the same complaint from any other Android device owners?
Lets put the blame where it belongs.
At&t had the obligation to do some minimal testing before pushing this out.
Carriers always delay Android upgrades based on the absurd claim that they have to vet all the updated.
Well, where was that testing? It took less than 30 minutes to see this bug and figure out its not normal behavior and not controllable by normal means.
I'm also pretty tired of being told there is an Accepted Solution to this problem just because someone found a battery draining application that forces the tablet to stay awake. Its not an acceptable solution. Its a stop gap, and not a good one.
Does no one at ZTE read english and follow these forums? Have they no pride of workmanship?
How do you do a factory reset. We are having the same problem.
Note: Factory Reset DID NOT fix the issue. All it did has get rid of a bunch of my data. After I did the reset I had the same issue. It is a software bug with their last release - they need to fix the software !!
AT&T released an update for this issue:
Here is the current update: Android 7.1.1 Nougat
go to settings > AT&T Software Update > Check for update