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Sat, Jul 1, 2017 5:50 PM
1 عام مضت
5 y مضت
I can understand how concerning it is having your screen flickering and gaining a green tint. It will be my pleasure to help!
A great troubleshooting step to do is clearing the cache partition. To perform this, please power off the phone completely. Once it is off, please press and hold the Power, Home, and Volume Up keys at the same time until you see Recovery Booting on the screen.
Then, please use the Volume Down until you highly Clear/Wipe Cache Partition and use the Power key to select it. Once it is done, please select Reboot System/Device.
I also advise visiting our Troubleshoot and Resolve Tool. This fantastic resource can help pinpoint the cause of an issue and gives steps to resolve it. After choosing your phone’s make and model, please go to Device/Software Issues > Screen.
Please let me know if this helps! Have a fabulous day!
Katie, AT&T Community Specialist
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