Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
The Samsung Galaxy Z Flip4
acmoo1964's profile

Tutor

 • 

5 Messages

Sat, Jul 1, 2017 5:50 PM

Screen Flickering on Samsung s5 ver: 6.0.1

Ever since 6.0.1 update, my screen flickers and sometimes has a green tint when I am using the auto screen setting...is there anything I can do in Developer Options to stop it?
ATTHelp

Community Support

 • 

200.5K Messages

5 y مضت

Hello @acmoo1964

 

I can understand how concerning it is having your screen flickering and gaining a green tint.  It will be my pleasure to help!

 

A great troubleshooting step to do is clearing the cache partition.  To perform this, please power off the phone completely.  Once it is off, please press and hold the Power, Home, and Volume Up keys at the same time until you see Recovery Booting on the screen.

 

Then, please use the Volume Down until you highly Clear/Wipe Cache Partition and use the Power key to select it.  Once it is done, please select Reboot System/Device.

 

I also advise visiting our Troubleshoot and Resolve Tool.  This fantastic resource can help pinpoint the cause of an issue and gives steps to resolve it.  After choosing your phone’s make and model, please go to Device/Software Issues > Screen.

 

Please let me know if this helps! Have a fabulous day!

 

Katie, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.