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Mon, Dec 10, 2018 1:48 PM

Samsung Galaxy S9 + Wifi won't connect

My Samsung Galaxy S9 plus won't connect to wifi.  The wifi is working other devices will connect  I've tried to forget network and reinstalled the wifi password.  

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ATTHelp

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136.5K Messages

2 years ago

Hello @Apeters15!

 

Try resolving your experience by resetting your network settings. Open the Apps tray by swiping up on an empty space on the Home screen.

 

  • Select Settings.
  • Select General Management.
  • Select Reset.
  • Select the option to Reset network settings (enter PIN or password if prompted).
  • Confirm action by selecting Reset settings.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

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