Contributor
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2 Messages
Samsung Galaxy S4 after Lollipop upgrade -- can not receive incoming calls
Hi... my phone was upgraded to the new Android 5.0.1 Lollipop version a little over a week ago, and since then, I can not receive incoming calls -- they are routed directly to voice mail. I verified that I don't have any call forwarding in place. I can't be the only one, right? What is the time table for a fix to this Android release? From what I've read, it's been frought with problems!
Thanks,
--Mandy
ATTMobilityCare
Community Support
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15.2K Messages
7 y前
Hey there @Amandalina69
I’m sorry to hear that you have not been receiving any incoming calls. I’d be happy to help! Can you please send me a private message by Clicking Here and include the following information?
Thanks!
Charise
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Amandalina69
Contributor
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2 Messages
7 y前
Well, my incoming calls just started working again. Nothing that I updated to the best of my knowledge... something must have changed behind the scenes. Thank you anyway for the offer to help.
--Mandy
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