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videoman491's profile

Contributor

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1 Message

Wed, Dec 12, 2012 2:46 PM

SAMSUNG GALAXY NOTE III Driver Download Issues?

Good Morning:

 

Downloaded the Windows drivers for the SAMSUNG GALAXY NOTE III via Windows update.  Actually, it was two files downloaded.  All OK, or so I thought.

 

However when attaching the phone via supplied USB cable, the following messsage appears on the computer monitor's lower right side:

 

                                            " HARDWARE I.D. MISSING.  WINDOWS CANNOT IDENTIFY DEVICE PLUGGED

                                                                    INTO SAMSUNG MOBILE USB COMPOSITE DEVICE"

 

Computer is running WIN HOME PREMIUM VISTA,  service pack 2 and 64 bit system.  Never had this message prior to downlaoding the two previously mentioned files.

 

Any suggestion?  Thanks in advance.

 

- - Greg

Responses

21stNow

Professor

 • 

2.7K Messages

8 y ago

Clarify for us whether you are referring to the Galaxy Note II or the Galaxy S III.  If you really meant the Galaxy Note III, that could be the problem as that device hasn't been released yet. Smiley Wink

Jimmers40

Teacher

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11 Messages

8 y ago

I have that problem to most of time. I just unplug usb and plug back in. Then always works. Once in a while i have to change usb ports. Then takes a bit to load phone stats in. But i always can get it to work. Kies has always been stubborn.

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