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Contributor

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1 Message

Tue, Dec 25, 2018 9:35 AM

SAMSUNG GALAXY NOTE 5

My note 5 will not stay powered on unless it's on the charger soon as I take it off the phone turns off and won't come back on unless it's on the charger 

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Accepted Solution

Official Solution

tim horton

Professor

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1.3K Messages

a year ago

Either you battery is not holding the charge, so you need a new battery. Or your charger is not charging the battery, which you need a replacement. Are you using the original charger and cable? As a temporary workaround, you can use an external battery.

Contributor

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1 Message

a year ago

I'm in the process of unlocking my Samsung Galaxy Note 5. I got the 24 hour confirm email but when I hit Confirm it goes to a blank page. I only have a few hours left. Please help me resolve this issue. 

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