Samsung Captivate Glide Update PROBLEM!

My phone doing the same as yours.

Yes-same problems here! My phone is crashing after a call--can't make or receive calls, and disconnects from my car's bluetooth, so can't make or receive calls wirelessly while driving, without fooling with the actual phone. No keyboard backlight as well. Please, someone, assure me that they are taking care of this problem--the crashing phone is a REAL problem!!!! I am regretting I made this upgrade!

Debbie

Glad it made your phone smoother!
I found a fix for the backlight keyboard not working problem, but it requires flashing your phone...idk why Samsung doesnt fully test out before releasing these updates...but if you wanna try it (at your own risk), then go ahead

To fix the keyboard backlight bug, you'll need the following:
Odin 1.85
Clockworkmod Recovery
The Keyboard Backlight fix The one labeled LH2 is for the official, the one labeled CWM is for the leak. If you're not sure what you're on, go to About Phone, and check the Baseband Version, if it ends in LH2 you're on the official, if it ends in LG9 it's the leak.
Optionally, SuperUser 3.2 RC3 if you'd like root.

First, make sure you have Kies installed, so that you have the correct USB drivers. Download the 4.0.4 .exe file from here. Power off your phone, hold Volume Up and Power to turn it back on. Keep holding them until you get a screen warning you about custom software, and release, then press volume up again to enter download mode. Hook the phone up to your pc and run Odin 1.85. Uncheck "F. Reset Time" and make sure that the only box checked is Auto Reboot, you shouldn't need to change anything else. Click on the PDA button, and load the clockworkmod .md5 file you downloaded, then press the start button and wait for the device to reboot.

This time you'll reboot into recovery. Power the phone off, hold the volume down and power button to turn the phone one. Keep holding them until you see text about entering recovery in the top left, and release. Use the volume keys to navigate and power to select, and go to Install zip from sdcard. Select the keyboard backlight fix zip. Once that's finished, if you'd like to be rooted, repeat the process to flash a zip, and this time select Choose zip from sdcard, selecting the superuser zip you downloaded earlier. Select Yes, and wait for superuser to flash. If you plan on keeping Clockwork Mod Recovery, you should make a backup now. To do so, select Backup and restore, and backup. This will take a bit, just be patient. When you're finished, select reboot system now, and you should be set.

From here, if you rooted you can install something like Titanium Backup, which will use root access to let you remove the various AT&T bloatware.

- XDA Forums

You can download the files required here

http://forum.xda-developers.com/showpost.php?p=31284524&postcount=17

The problem with the black screen after unlocking is only temporary.  Let the phone sit for about 10 to 15 minutes and check it again.  Evidently the first boot-up takes a while to complete after the update.  I had this same problem and thought that the update crashed, but it didn't.

I read on some other forums that the people who had rooted their glide before doing the ICS update had more problems that what we are reporting here. Personally, I don't see the need for me to root my phone. It works fine the way it came. The ONLY reason that I would want to do it is to remove some of the bloatware off the phone. Outside of that I really don't care. it does everything that I want it to do.

I tried the screencap suggested by another user in this thread, but it doesn't work.

I am hoping that there release a fix for this soon. Some of the issue's have become extrememly annoying.

I WISH I HAD NEVER UPDATED!!   I am also getting the same error   "unfortunately, the process com.android.phone has stopped." after I hang up from a call, or if I miss a call and try to swipe to see the missed call..  I am wishing I never updated to this ice cream. Had no problems with this until I updated 2 days ago!!   UGH!!!  ALSO MY KEYBOARD DOES NOT LIGHT UP EITHER NOW.   DO THEY NOT TEST THIS FULLY BEFORE RELEASING??  OR DO THEY LIKE TO HAVE ANGRY CUSTOMERS??!!!!!!   

I AM NOT HAPPY AT ALL!!!!