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Tutor

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5 Messages

Sun, Apr 21, 2019 3:39 AM

S8 Active Android 9/Pie update

Will the Samsung Galaxy S8 Active be upgraded to Android 9.0? I dont mind waiting for the update. I just want to know yes or no.

 

Thanks 

Responses

GLIMMERMAN76

ACE - Expert

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20.4K Messages

a year ago

You actually have to be in the USA for the update. Otherwise you get no updates.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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11 Messages

a year ago

Received Android 9 update on my SM-G892A yesterday... All good so far.

FWIW I am in Texas USA.

Tutor

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5 Messages

a year ago

Got my android 9 update two days ago for my s8 active.
rpiplica

Mentor

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43 Messages

a year ago

I have had a couple tweaks I had to make. Working good now also.

Tutor

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5 Messages

a year ago

I've had horrible issues since I got the Pie update. Part way through the day, major functionality on my phone just stops working. When I try to open the following apps, it just hangs:

 

  • iris recongnition stops working
  • Youtube
  • camera
  • Ring

There may be others, but those are off the top of my head. If I reboot, everything starts working again for a while. But I'm rebooting multiple times a day at this point.

rpiplica

Mentor

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43 Messages

a year ago

Have you tried to wipe the Cache Partition? Many times with an upgrade things get a bit bloated in the phone. You can also try to clear the cache on the offending apps. Good luck

Steps to wipe cache partition on Samsung Galaxy S8 Active(T-Mobile/Sprint/AT&T)

  1. Power off the device
  2. Press and hold power, Bixby, and volume up buttons
  3. This will take you to the recovery mode
  4. When on recovery mode select wipe cache partition
  5. Confirm when prompted by selecting yes
  6. Reboot the device when the process is completed

Tutor

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5 Messages

a year ago

Unfortunately that didn't work. 1.5-2 hours after reboot, symptoms were back.

 

Additionally, I've noticed over the past few days that Google Maps (on Android Auto) is broken.

 

I'll put in my destination as I leave my house, and it maps a route (seemingly) with traffic info. There are streets that are red, etc.

 

Then within 5 min it says that I'm "offline". After that it no longer reroutes for updated traffic. And I tried searching for a new destination and it couldn't.

 

At this point, this phone is effectively broken for my day-to-day tasks

GLIMMERMAN76

ACE - Expert

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20.4K Messages

a year ago


@LiquidPT wrote:

Unfortunately that didn't work. 1.5-2 hours after reboot, symptoms were back.

 

Additionally, I've noticed over the past few days that Google Maps (on Android Auto) is broken.

 

I'll put in my destination as I leave my house, and it maps a route (seemingly) with traffic info. There are streets that are red, etc.

 

Then within 5 min it says that I'm "offline". After that it no longer reroutes for updated traffic. And I tried searching for a new destination and it couldn't.

 

At this point, this phone is effectively broken for my day-to-day tasks


Check your power saving modes....  The phone is turning the GPS off.  This happened to some folks that had the s8 when pie came out.

 

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

a year ago

It's currently set on Optimized. Do I need to turn it up to High performance? Seems weird. Is there another setting somewhere else I need to tweak?

Tutor

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5 Messages

a year ago

I should also say that Google Maps showed my location on the map just fine. It just said it was "offline" (I take that to mean no network connection) and wouldn't update traffic or search.

Tutor

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5 Messages

a year ago

UPDATE: I figured out the newer Auto/network issue. But I'm still having the hanging issue that i started with causing me to have to reboot every few hours.

 

For completeness sake, here was the network issue: This weekend I installed a Blackvue dash cam. For those familiar, you probably see what's coming. In order to get the images off the camera (or to view it live to install), you connect to a Wi-Fi network on the camera. So, when I was in my driveway or garage at work, I was connected to those Wi-Fis and would get the initial traffic data/route. But as I drove away, I would get out of range of those and it would connect to my camera which has no internet connection. Doh! Turned off the Wi-Fi on the camera and that's fixed.

Contributor

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4 Messages

a year ago

Has anyone figured out a fix for this? Since the pie update, my phone does the same thing. YouTube and camera freezes. Restarting fixes the issue, but I frequently have to do it.

Also I have contacted Samsung about the issue, but they basically said I need a new phone because no one else was reporting the issue.

 

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