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Tutor

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5 Messages

Sun, Apr 21, 2019 3:39 AM

S8 Active Android 9/Pie update

Will the Samsung Galaxy S8 Active be upgraded to Android 9.0? I dont mind waiting for the update. I just want to know yes or no.

 

Thanks 

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Official Solution

Jonnytcb

Mentor

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36 Messages

2 years ago

Hello,

Please visit official Samsung support website 

https://www.samsung.com/us/support/service/locations/

For store near you for updates. If your device is under 1 year warranty after purchase, you should get free update if available from Samsung. 

Also check website 

https://theleaker.com/samsung-galaxy-android-p-9-0-update/

To see if your device on the list for Android 9.0 PieScreenshot_20190421-102656_Chrome.jpg

 

lizdance40

ACE - Sage

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78.7K Messages

2 years ago

The S8 active is suppose to get pie update.  It has not yet been released.  At&t phones are only updated if connected to At&t for service. 

https://www.att.com/device-support/article/wireless/KM1223303/Samsung/SamsungG892A/

   If you have a local Best Buy with a Samsung desk still, they may have the At&t software only AFTER At&t has released it.  

 

(edited)

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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Tutor

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5 Messages

2 years ago

Thanks for the info guys. I will sit back and wait.

Tutor

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5 Messages

a year ago

Update

During a chat session with Samsung I learned there will be no Android 9 update for the s8 active. Very disappointed. 

Contributor

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1 Message

a year ago

What!? No update for S8 Active? Outrageous! Can someone from AT&T please confirm or refute this? 

GLIMMERMAN76

ACE - Expert

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20.5K Messages

a year ago


@vhfan52 wrote:

Update

During a chat session with Samsung I learned there will be no Android 9 update for the s8 active. Very disappointed. 


@vhfan52 

 

Yeah Samsungs chat reps are about as bright as ATT's chat reps.  Do Not believe what your told...   Whats funny is the Tmobile version already got it https://www.tmonews.com/2019/03/t-mobile-galaxy-s8-s8-plus-android-pie-update-galaxy-s8-active-updated/

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Tutor

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6 Messages

a year ago

I swear I cannot wait any longer for this update to come out, I'm very deseperate. I check the update option daily on my Galaxy! I'll have to go to Galaxy S9 since Samsung has not been willing to launch this update in the S8 Active (It would look great since it is the best smartphone created to date).

Do any of you have any idea when this update will actually be deployed? This is leaving me with a bad taste! AT&T WE NEED AN ANSWER NOW!!!!!!!!!!!

 

billsite34

Guru

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320 Messages

a year ago

T-Mobile Samsung S8 active hasn't received the Pie update. According to the article it received the March security update :"Also getting an update today is the T-Mobile version of the Samsung Galaxy S8 Active. Unfortunately, the update isn’t Android Pie, but it does include the March 1, 2019 Android security patches."

GLIMMERMAN76

ACE - Expert

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20.5K Messages

a year ago


@luisdavidjc1 wrote:

I swear I cannot wait any longer for this update to come out, I'm very deseperate. I check the update option daily on my Galaxy! I'll have to go to Galaxy S9 since Samsung has not been willing to launch this update in the S8 Active (It would look great since it is the best smartphone created to date).

Do any of you have any idea when this update will actually be deployed? This is leaving me with a bad taste! AT&T WE NEED AN ANSWER NOW!!!!!!!!!!!

 


@luisdavidjc1 

 

Rumors say they are done with updating it.  Others say its coming.  No one knows and you will not find that out from anyone at CS or here.  ATT does not release update schedules and have always been late with the active series.

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pgrey

ACE - Master

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3.5K Messages

a year ago


@billsite34 wrote:

T-Mobile Samsung S8 active hasn't received the Pie update. According to the article it received the March security update :"Also getting an update today is the T-Mobile version of the Samsung Galaxy S8 Active. Unfortunately, the update isn’t Android Pie, but it does include the March 1, 2019 Android security patches."


@billsite34 Is it on the TMo network, or AT&T now?
Most carriers (I'm pretty sure TMobile is in this category, along with ATT and all the majors in the US) require you to be on their (cell) network, in order to do an OTA update.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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Tutor

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6 Messages

a year ago

If this were the case (that Galaxy S8 Active users must be connected to the AT & T cellular network to receive OTA Pie / 9) then there would be thousands of videos posted on YouTube of people making reviews about this "new update" for the S8 Activate that it is not known if it will certainly come to light. At the moment I am resigned and hoping that someone is interested in buying my Galaxy S8 Active to get the S9 / S9 + (international version) to avoid these frustrations in the future.

billsite34

Guru

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320 Messages

a year ago

pgrey, That was just a quote from the article that GLIMMERMAN76 had linked in his post on May 10.

pgrey

ACE - Master

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3.5K Messages

a year ago


@luisdavidjc1 wrote:

If this were the case (that Galaxy S8 Active users must be connected to the AT & T cellular network to receive OTA Pie / 9) then there would be thousands of videos posted on YouTube of people making reviews about this "new update" for the S8 Activate that it is not known if it will certainly come to light. At the moment I am resigned and hoping that someone is interested in buying my Galaxy S8 Active to get the S9 / S9 + (international version) to avoid these frustrations in the future.


@luisdavidjc1 

*IF* you have an ATT version, then it must be updated with an ATT ROM; any other carriers' (or unlocked) can "brick" the device.  The same holds true for the other carrier variant(s). 

For most carriers, like ATT, this requires that you be connected to their cellular network, to get the OTA updates.  There are thousands of posts, from people who bought ATT versions of various Android devices, and are now unable to update, after returning/moving to another country, for example.

There are (significantly more technical) ways around this, but they're way beyond the scope of this forum.

 

Be VERY careful buying an "international version", as these are often advertised as such, but are actually "carrier versions" of the device.  I'd ask lots of very specific questions, before purchasing.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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GLIMMERMAN76

ACE - Expert

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20.5K Messages

a year ago

Actually these phones like the s8 and s9 are universal one rom works for all the big 4 carriers

 

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pgrey

ACE - Master

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3.5K Messages

a year ago

@GLIMMERMAN76 Thanks for the assist here, I guess I haven't been tracking ROM versions for the these, as closely as previously.

You're saying they all use the same ROM, but differing provisioning then?  

Would it still be "blocked", by the provisioning/IMS, if they simply connect via WiFi, and try to update?

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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