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S10 still on Android 9 and Aug 2019 Security Patch
I've have reached out to At&t 4 times and each time they have "pushed" an update directly to my phone. I have not received any of those. I have tried using safe mode, Smart Switch, and the SIM card from other line on my account and still my phone shows that my current software is up to date. Last I spoke with At&t they informed me to reach out to Samsung. Samsung gave me the smart switch option and said if that doesn't work then I need to talk with At&t.... for real what else can I do?