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Sun, May 31, 2020 4:11 PM

Reset ZTE model Z971

Trying to reset phone, however it asks for Google account that was used on phone. Anyway to get around this?

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Lilybell2

ACE - Professor

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1.8K Messages

a month ago

Nope, no way around FRP.

Factory Reset Protection, is designed to protect phones from being accessed by those who may not actually own the phones. FRP is enabled by default. If you reset a phone with FRP enabled, you have to provide the user name and password for the last Google account that was registered with the device. You will not be able to change to a new account or a new password until this has been done.

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