Recently signed up for prepaid to get on the ATT network for a firmware upgrade.
I own an Lg g8x thinq and wanted to get to Android 10 update.
It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update.
I've inserted the ATT sim and have proceeded through the setup process and can make calls and send text messages. As well as browse the net on the regular mobile data.
However when i go into the system prompt and try to check for updates a menu immediately pops up saying that i'm up to date and doesn't seem to actually try checking for an update.
I'm currently on G850UM10i and would like to upgrade to the latest G850UM20m.
I've tried clearing the data/cache of the software updater in the apps however this seems to have not had any effect.
Do i just need to clear them again and try again tomorrow or do I need to get into contact with AT&T support or LG to see how to force the phone to trigger the update?
Any help is appreciated.