The Samsung Galaxy S23
rwdreesen84's profile

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Thursday, March 9th, 2023 7:43 AM

PUK Code - locked out

i am unable to log into my phone due to a PUK Code. i am not aware of this 8 digit pin and dont know how to get back into my phone. thank you.

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Official Solution

ACE - Sage


107.5K Messages

3 months ago

A PUK lock is a code that locks the sim card to a phone.  If you recently switched your sim card into the current phone and the SIM card won't work, it's because the SIM card was locked to the previous phone.   You have to call AT&T to get the PUK code.

If you cannot call you would have to go to an AT&T store and have them replace your sim card

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