Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The Samsung Galaxy S24
rwdreesen84's profile

New Member


1 Message

Thursday, March 9th, 2023 7:43 AM

PUK Code - locked out

i am unable to log into my phone due to a PUK Code. i am not aware of this 8 digit pin and dont know how to get back into my phone. thank you.

Accepted Solution

Official Solution

ACE - Sage


117.6K Messages

1 year ago

A PUK lock is a code that locks the sim card to a phone.  If you recently switched your sim card into the current phone and the SIM card won't work, it's because the SIM card was locked to the previous phone.   You have to call AT&T to get the PUK code.

If you cannot call you would have to go to an AT&T store and have them replace your sim card

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.