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Provisioning error when trying to setup AT&T Numbersync on my LG G Pad X 8.0
I recently got an LG G Pad X 8.0 tablet from AT&T. I have been trying to set up AT&T Numbersync on it so that I can make and receive calls on my tablet aside from regular cellphone. I have a Moto G4 Plus cellphone (unlocked) and this is the smartphone that I want to sync calls to my LG G Pad X 8.0.
When I attempt to set up Numbersync, I go through the prompt to login to myAT&T.
I login using my phone's wireless number and password.
I click next after IMPORTANT INFORMATION page is displayed.
I enter my E911 Home address and click Verify Address.
I accept the pre-filled Device Name: LG G Pad X 8.0 and click Next.
It then display "Provisioning... please wait".
After awhile, it states:
Login Failure You must have an active AT&T wireless account. Please go to AT&T.com to activate an account.
This is puzzling because both my cellphone and my tablet are activated?