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shreya's profile



1 Message

Friday, April 20th, 2018 8:27 PM

Problem with Custom ROM on OnePlus 5

I tried flashing a Resurrection Remix 6.0 Custom ROM on my OnePlus 5 via TWRP recovery. The ROM is installed successfully, but I am not getting any Network! SIM got detected but no network. Any solution? Shall I revert to Stock OS?

Community Support


221.2K Messages

5 years ago

Hello there @sherya,

You have come to the right place! We always want to make sure you are connected to the network, especially after updating a new ROM. I would love to help!

For any device issue, we have a wonderful Troubleshoot & Resolve Tool which provides personalized support to fix any network or device issue. Once you select the make and model of your device, you will be directed to a guide with step by step instructions. We recommend logging into your myAT&T account before continuing to receive the best results. This way, our systems will automatically run tests to correct this.

Another great way to get your service to work properly, our system requires the right network settings. we offer a great support article on programming non AT&T devices with the correct APN and MMS Data.

I hope this helps. Have a great rest of your day!

Vanessa, AT&T Community Specialist 

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