Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
The Samsung Galaxy S23
Tristancain's profile



1 Message

Sunday, December 17th, 2017 7:00 PM

Possible sim issues? has stopped, how do I fix this? It pops up every 20 seconds...

Community Support


221.2K Messages

6 years ago

Hi @Tristancain,

I am sorry you are having this issue with your phone. I am glad to check into this for you!

I completely understand how important it is for your phone to work properly at all times. The first thing I am going to suggest with this issue is our Troubleshoot & Resolve Tool. Once you have opened the link, please select your make and model of device, next please select apps and follow the troubleshooting steps from there . If you continue to have issues after this, you will need to perform a factory reset on your device. Let me know if you have any questions!

Have a great rest of your day!

Geovanni, AT&T Community Specialist

Not finding what you're looking for?