Hi there.I have a problem with the phone unlocking.case: (Edited per community guidelines). I received a response to the first request that the manufacturer doesnt have an unlock code,which is very strange as for me. The last request was made on May 27, and this despite the fact that the request should be considered 2 days. For the two times I received a message: Your request for device unlock requires additional research to determine eligibility, and then...silence. The phone has no debts, and its imei is completely clean. What is the problem and when should I expect an answer?