New Member
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2 Messages
Phone number now shows up as unknown
Whenever I call my boyfriends phone it now shows up as unknown instead of my name he has the alcatrl smart flip
New Member
•
2 Messages
Whenever I call my boyfriends phone it now shows up as unknown instead of my name he has the alcatrl smart flip
ATTHelp
Community Support
•
231.3K Messages
4 years ago
Hi @Chevyman1970,
Thank you for reaching out. We're more than happy to take a closer look.
Concerning your name not coming up when you call his phone, this is possible if he has stored your number twice with different names. The phone may not be able to decide between the two, thereby displaying as unknown. Please check and reach back if you need further assistance.
We are standing by.
Doyin, AT&T Community Specialist.
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