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carlosbuka

Scholar

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106 Messages

Thu, Jun 6, 2013 1:29 PM

Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

We "The Customers" demand the release or an exact date for the release of the 4.1.2 Jelly bean Update for the Samsung Galaxy S3 (SGH-I747). Since these petitions are ignored apart from an occasional patronizing and inane political statement amounting to nothing more than a condescending pat on the head, we the signers would enjoy a rapid response from AT&T. Since AT&T and its representative have failed to provided any information on such matter, we demand that AT&T immediately assign a CSR or any other representative with a vapid response to this petition, and never attempt to take any meaningful action on this or any other issue. We would also like a cookie.

Signed,

The Customers

Signed pending BBB complaint as well. I pay for this service as you alk do too, we should be getting our money's worth instead of........this.

[Legal discussions are not permitted per the Guidelines]

astroroxy

Tutor

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6 Messages

7 years ago

I agree they should realease it!!!!!

Jmmoody478

Mentor

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25 Messages

7 years ago

Perhaps we are approaching this in the wrong direction. How would AT&T react if customers paid their bill only when we were supported with "timely updates" as stated by them a few years ago. AT&T has ignored the GS3 in order to promote the GS4! From business aspect AT&T has made the desicison to withhold ANY and all updates in order to promote the S4! It's sound business since and bad customer support! It's evedent AT&T decided to cover profit margins over customer support!!!

Sadlly your ONLY options are hold your breath and wait for AT&T to do the right thing LOL! Or Root and Mod

Archienj7

Scholar

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130 Messages

7 years ago

It's almost worth the ETF to be rid of a company with such bad support. Number one in unsatisfied customers for a good reason

carlosbuka

Scholar

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106 Messages

7 years ago

Well, we haven't seen an update in a timely manner as they stated a few years back, How about that for "standards"??? *** they don't comply with us "The customers". Smiley Mad

[Per Guidelines: Keep it Relevant and Appropriate].

carlosbuka

Scholar

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106 Messages

7 years ago

Keep it up guys.

sci02

Mentor

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9 Messages

7 years ago

Agreed!!!

sci02

Mentor

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9 Messages

7 years ago

Evidently the old business addage of the customer's always right has taken to the wayside

walkah21

Mentor

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43 Messages

7 years ago

You know, I wouldn't be so annoyed with AT&T if they even gave us a status on the update, such as "We have been testing this for the last X months and are still working out [any bugs]." and then possibly give us updates such as how much closer they are to release. I guess that would be too difficult for someone to take 10 minutes every week to post that.

Dans07SGT

Mentor

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26 Messages

7 years ago

"It's not complicated"