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Wed, Jun 27, 2018 5:07 PM

Oreo upgrade unlocked Samsung Galaxy s7

When will the upgrade to Oreo be sent to unlocked cellphones?


Accepted Solution

Official Solution

Brand User



107.7K Messages

2 years ago

Hello @GandG56!

Thank you for posting this great question! In order to receive software updates, the phone must be an AT&T branded device with an active SIM card connected to our network. If you meet these criteria, please visit the Device Support Center for instructions on how to install updates.

Best regards,

Anabel, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.