
New Member
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1 Message
Not receiving texts after number port
I ported my phone number from straight talk to AT&T and now I am not able to receive texts from anyone with straight talk or Verizon. I can send and receive calls and i can send texts but im not receiving the replys. I have been on the phone with AT&T all week trying to get it fixed but every agent has basically told me they can't help. The last agent created a case and I got a notification the next day saying the case was closed because there is noting wrong with my phone.
ATTHelp
Community Support
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214.9K Messages
1 year ago
Let's work together to figure out what's going on with your messages, @Melissashepard000.
We have a few questions we'd like you to answer to help us get a better understanding of your situation:
Try these tips to help resolve your experience:
We'd also like to recommend our Device Support tool. Signing in will allow it to run a complete diagnostics on your device to help pinpoint the cause.
Please keep us updated on how this works for you.
Sydne, AT&T Community Specialist
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elliekristen
New Member
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15 Messages
7 months ago
I am having the exact same issue. I have tried all the above "solutions" and none of them work.
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Lashay08
New Member
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5 Messages
2 months ago
I have the same exact issue Burt ported from T-Mobile. This is obviously a huge issue that needs to be resolved. I've tried all the steps above.
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elliekristen
New Member
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15 Messages
2 months ago
Make AT&T bug Verizon! Mine is fixed. I was told it was a known issue with Verizon.
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