The Samsung Galaxy S24
meadsky6's profile

Tutor

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6 Messages

Sunday, February 25th, 2018 6:57 PM

Closed

Not receiving messages

Hello

 

I have a Google Pixel 2 XL fully updares. I'm being informed by multiple friends that I haven't received their MMS message, missing multiple messages on group chats and now just not receiving texts from 1 on 1 conversations. I thought it was the texting app but I downloaded a new one and same problem. What can I do?

Teacher

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13 Messages

6 years ago

According to Google, this issue is now fixed. Look at Pankaj Kanwar's last post today. I'm hoping my pixel2 will be great again.

 

https://productforums.google.com/forum/#!topic/phone-by-google/BwyxuNcJj-U

Tutor

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6 Messages

6 years ago

Not fixed. I've been missing group texts all morning so far. Done all the
suggestions and even had AT&T turn off VoLTE. Also AT&T said they put an
urgent ticket in and I would receive a call back within 24hours from a
higher level tech....1week later and still waiting for the call 😤

Tutor

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7 Messages

6 years ago

Odd. I called AT&T yesterday and had them turn my Enhanced LTE back on,
re-enabled on my phone, & rebooted.

After that my tests so far have been successful.

Tutor

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4 Messages

6 years ago

The issue has been fixed. Make sure you are on the latest Android Messages
App which is 3.0.039 and it will work.

Tutor

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7 Messages

6 years ago

I'm using Textra and it seems to be working fine now.

Tutor

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4 Messages

6 years ago

Yep, as long as you updated the stock Messages app it will work with any
texting app.

Contributor

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1 Message

6 years ago

I'm using Textra and it seemed like my phone was fixed for a day - I received a photo in a group chat whereas before I wasn't!  But now I''m back to not receiving messages in group chats. When that happened, I updated the stock messaging app, and I turned off enhanced 4g LTE. Still, no MMS. I even checked my APN and I don't have any extra ones there. 

Tutor

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5 Messages

6 years ago

I've definitely had dropped MMS since the supposed fix. Is the consensus here that AT&T has no interest in acknowledging or fixing this, and that Google tried but failed?

Tutor

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6 Messages

6 years ago

Am I the only one still having these isuses? I'm completely updated to the newest version of messaging app, new sim, truned off enhanced LTE, had at and t turn off VoLTE. I'm beyond frustrated at this point.

Tutor

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8 Messages

6 years ago

No, @CHumphries! I am still having this issue as well. I'm updated on the Messages app and have now submitted bug reports to Google.

 

This is so frustrating! It's now been about 6 weeks that that has been happening!

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