Not prompted to enter device unlock code when entering different sim card
I was recently approved to have my phone unlocked.
The phone is a Blackberry Keyone model #BBB100-1.
When I enter in a different SIM card, I'm not prompted to enter in the unlock code that was sent. I first changed the SIM card and restarted the phone, which didn't work. I then did a factory reset on the phone and it still didn't prompt to enter the unlock code. I did try to use the new SIM and it comes back with an error message "Cellular Network not Available".