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The Samsung Galaxy S24
Farukkb's profile

Contributor

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2 Messages

Saturday, August 13th, 2016 3:05 PM

Not being able to Android update

Hi all, I am currently using Samsung S6 edge here in Turkey by AT&T via a friend in USA. The Product number is SM-G925A, the Android version is: 5.02 . Since I get the phone in July 2015, I can not update Android from that version by using any kind of method which is OTA or connecting to PC. I am not a subscriber of AT&T. What is your advice for me to be able to update my phone, thanks in advance..

Accepted Solution

Official Solution

ACE - Professor

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1.7K Messages

8 years ago

My advice is,ask your friend,bring the phone back to USA. Put an active AT&T sim card in it.
You will receive all the update.

ACE - Sage

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117.9K Messages

8 years ago

Yup.  ATT updates over the air.  Unless you are in the US, using ATT service you can't get the update.

 

 

Contributor

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2 Messages

8 years ago

It is a pity that i couldn't this update for my SM-G925A in my country
(Turkey). I could not update it via (Samsung) Smart Switch program as
well.. Is there a way to do this update in my countr?

ACE - Expert

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23.9K Messages

8 years ago


@Farukkb wrote:
It is a pity that i couldn't this update for my SM-G925A in my country
(Turkey). I could not update it via (Samsung) Smart Switch program as
well.. Is there a way to do this update in my countr?

No att will not update devices not connected to the ATT network.

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