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Thu, Feb 13, 2020 8:53 PM
2 months ago
ACE - Sage
🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.
ACE - Guru
@Jeremywaltwork , You'd be surprised how many people come here that are NOT in the US, much less actually on AT&T, asking about why they don't get updates for their unlocked, but still AT&T branded, phones.
The old site used to have a feature that when you clicked on a member's avatar, it would show if they were a US resident or not. Now, we don't know ahead of time, so sometimes we have to make that blanket statement that @lizdance40 made, just to get that out the way.
Just started pushing out and it goes in waves, so you’ll get it. Launch date of ne Aline isn’t until March 6, and preorder isn’t even until February 21, so just keep an eye out and you’ll see something soon.
AT&T has never done that. Never.
Even their CS Reps don't know until the day it comes out.
ACE - Expert
You as a employee need to think before you type just to be typing the S20 release does not have a thing to do with the Android 10 rollout that started in December!
If mobilemax works for at&t, he needs to fix his profile to say so. And provide accurate information EVERY time.
ACE - Professor
Heavens to Murgatroyd!