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The Samsung Galaxy S24
Skrdykat's profile

Contributor

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1 Message

Thursday, October 12th, 2017 8:31 PM

No longer able to receive email on Galaxy S6

For 2 years I was receiving my email on my Galaxy S6 Edge Plus. One day, it just stopped. So I downloaded the at&t/yahoo email app, and began getting my email on my phone again. Now, it says I have "timed-out" and I need to log in again. When I do, using the correct ID and password, it says it is NOT correct. I am at my wits end, can anyone help? Oh, also, if I click on "Forgot password", it doesn't allow me to enter anything in the User ID Box

Community Support

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2.7K Messages

7 years ago

Hi @Skrdykat,

 

Sorry for the email trouble you are having. Unfortunately we are seeing login issues affecting AT&T email sign ins. Our engineers are working on this but we do not have a time-frame this will be resolved. 

 

My apologies for the trouble you are having. I know communication is a must and not having a working email is a pain. Again, our teams will get this resolved as soon as possible. 

 

ChrisZ, AT&T Community Specialist 

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