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Sun, Sep 20, 2020 7:14 PM
I had to get a new Sim card programmed to new phone but still does not work
a month ago
ACE - Guru
Next step is going to an AT&T store and have them figure it out before you leave.
Not a lot we can do here.
Thank you for your concern.
We'd like to look further into this matter.
With more details, we'll be able to assist you to the best of our ability:
Please get back to us so we can work towards a resolution as quickly as possible.
Jonye, AT&T Community Specialist.
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