Skip to main content
AT&T Community Forums

New Member


1 Message

Wed, Mar 25, 2020 6:49 PM

New phone

I have att service, came over from MetroPCS (was able to unlocked the phone and it is compatible GSM with att) so they were able to swap out my Metro SIM with theirs. Now two years later am looking to replace phone. I want to buy outright not pay monthly for life... if i choose one of the att phones on their site to purchase unlocked version on amazon will i be able to swap my sim to the new phone without any issues? Trying to avoid bloatware and paying higher cost for the phone itself. I've heard both - that i can np and that not all functions will work? last thing i want to do is spend $$ on a unlocked phone that isn't going to work fully, what's the point of that?? if trying to get really cheap phone maybe wouldn't be issue but planned to spend $200-300. Please advise. thank you!!


Brand User

Community Support


140.9K Messages

8 months ago

Thanks for your post, @pollaj01.

We suggest purchasing an AT&T branded device using There's deals for LG, Samsung, Apple & Nokia well within your price range.

You can always purchase a factory unlocked device and bring it to AT&T. We recommend checking with the manufacturer for help with the specs before you buy.

Please let us know if we can provide additional support. Thank you!

Kenneth, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Professor


1.9K Messages

8 months ago

Historically, AT&T does not permit unlocked Android phones all of the same functionality afforded to AT&T branded phones.

Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Select "Accept as Solution" to help others with the same issue find an answer.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question