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Fri, Aug 14, 2020 5:31 AM

Network unlock

I bought this phone from a friend it is an at&t phone. I need to network unlock it so I can put my version sim card into it so I can Finnish out my plan with them. My phone gives the option to network unlock but it won't unlock it. What do I need to do to be able to unlock this phone to be able to unlock it? 

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Employee

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13.9K Messages

a month ago

 

UNLOCK REQUIREMENTS

  • Your device isn’t reported lost or stolen, or involved with fraud.
  • You must complete your contract or installment plan (including early termination fees). Or, pay off an installment plan early and then make another unlock request in 24 hours.
  • Your device isn’t active on another AT&T account.
  • If you upgraded early, wait 14 days to unlock your old device. Business customers wait 30 days.
  • Your service must be active for at least 60 days with no past due or unpaid balance.
  • AT&T PREPAID (formerly GoPhone®) devices must have at least 6 months of active service.
  • If you’re military, we’ll ask you to email your TCS or PCS (Temporary / permanent change of station) documents for eligibility. You won’t have to complete installment plans or contracts.
  • If you have a business-owned device, your company must authorize you to unlock it.
  •  Go here if your phone meets all the requirements
  •  https://www.att.com/deviceunlock/#/

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
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