Skip to main content
AT&T Community Forums

Contributor

 • 

2 Messages

Sun, Aug 11, 2019 1:36 PM

Nano sim cards

How long have nano sim cards been on backorder? How long is it taking to receive one after ordering it online?

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

124.1K Messages

a year ago

Hi, @Marcoblue,

 

Thank you for the question! You can pick up a SIM card in your local AT&T Store. Set an appointment at the store so the visit can work with your schedule.

 

Have a great week!

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Community Support

 • 

124.1K Messages

a year ago

Hi @Marcoblue,

 

We'd love to help!

 

Have you already ordered a SIM, and you're curious about the progress? You can visit our Order Management Portal to stay up to date with your orders. Use this to view the current status of your order, and let us know what you see. 

 

We look forward to your response!

 

Collin, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

a year ago

My order was put in online on 7/22 and it's still showing as "In Progress"

Are there alternatives to ordering a new sim card online? Can I pick up one at an ATT store

?

Get started...

Ask a new question