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Contributor

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1 Message

Mon, Aug 19, 2013 1:24 PM

My Samsung Captivate Glide SD card problems

My Samsung Captivate Glide suddenly stopped recognizing the SD card. I've tested the card in other phones and devices, it works fine.  I've also tried other SD cards in the Captivate and it doesn't recognize them either.  Any suggestions or is this phone toast?

Responses

ms_unicorn

Former Employee

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4.9K Messages

7 years ago

Hello @FlaGirl97  !

 

Are you still having issues with the SD card in your Samsung Captivate Glide? Is the phone still under warranty? If so, you may want to take it to your nearest device warranty center for diagnostics. Just follow the Warranty Center link below to find the center nearest to you. Otherwise, you may want to try some basic troubleshooting. I've included a link to AT&T's device tutorials. Simply select your device and click "troubleshoot your device."

 

Device How To

 

Warranty Center

 

Let us know if this helps!

 

-Mariana

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