Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Visitor

 • 

1 Message

Sat, Feb 15, 2020 4:06 AM

My S5 got Re-Locked

A hard reset locked my spare AT&T Galaxy S5 phone that had been unlocked a while ago. How do I get it unlocked after using it on Consumer Cellular successfully until the reset?

Frank

Responses

lizdance40

ACE - Sage

 • 

72K Messages

2 months ago

Consumer Cellular is an mvno of AT&T. Unlocking an AT&T phone is not required for it to function on consumer cellular or any of AT&T other mvnos.
So either your phone was not properly unlocked, or it was never unlocked.
(copy link)

https://www.att.com/deviceunlock/

(edited)

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
joeldf

ACE - Guru

 • 

453 Messages

2 months ago

Also, what makes you think it's locked again in the first place?
- Joel
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
AT&T TV – All Your Entertainment In One Spot.  Learn more…