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3 Messages

Fri, Aug 14, 2020 2:31 AM

My phone number or name not displayed on other peoples caller ID

When I call someone my name or number are not displayed on their phone it says private number


Brand User

Community Support


144.9K Messages

5 months ago

Hello @tahansen5150,


We'd be more than happy to take a closer look into why your Caller ID isn't being displayed correctly when you make phone calls.


Have you already checked your cell phone's settings to make sure that your phone call settings aren't currently set to Block Caller ID for all calls?


If there isn't a tutorial listed that will show you how to adjust the Caller ID settings on your specific device at the above link, we recommend using our Troubleshoot & Resolve Tool to fix Caller ID issues instead. Simply select your device and the issue, then follow the steps to find a solution.


Hope this helps!


Sean, AT&T Community Specialist

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