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The Samsung Galaxy S24
Loyaleo79's profile

Contributor

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1 Message

Sunday, April 8th, 2018 11:07 AM

My Moto g3 phone is doing bizxare things... Pls help

Moto G3  w marshmallow is doing weird things and I'm wondering if it is and how 2 find out how 2 fix it! When I go 2 screen for a reboot it shows that it is a Samsung S8. I don't understand cuz Moto and Samsung are competitors plus it won't let me store anything on my SD card even when I say it 4 internal storage plus make many more things plz help as I do not have enough money 2 buy a new one!  Then u for your time

Community Support

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232.8K Messages

6 years ago

Hello @Loyaleo79,


It can be concerning when the phone starts acting up.  I will be more than happy to help!


In order to properly research into troubleshooting steps, may I please know what is going on with the phone exactly? Where is it showing the phone to be a Samsung S8? What is the error message the phone gives you when you try to store things on your SD card?


Looking forward to hearing from you! Have a wonderful day!


Katie, AT&T Community Specialist   

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