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New Member

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3 Messages

Tue, Aug 4, 2020 2:56 PM

"My Hot Keys" is gone

Hi,

Since the latest update I don't have the "My Hot Keys" function anymore.
How can I get it back or is there a third party app which does the job?
Text shortcuts is not an option since it restricts to 50 signs only.
Thank you kindly.

Responses

Brand User
ATTHelp

Community Support

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133.6K Messages

2 months ago

Hello there @Caesarius!

 

Let's look into helping you locate that My Hotkeys function for your Android phone following an update of your device's software. It's likely the feature is removed from the latest Android update. You may want to consult Samsung Support to verify whether the feature is still available. However, if it's removed, you will want to visit your favorite app store to search for a suitable alternative.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

Thank you for your posting.

I looked at the Playstore but could not find any app. :-(

Brand User
ATTHelp

Community Support

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133.6K Messages

2 months ago

You're welcome, @Caesarius.

What's the make/model of your device, and your current software version? Are you using the stock, or a third-party keyboard? Please provide just a few more details so we can take a closer look. Thank you!

Keny, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

Hi,

 

Thank you for your help.

I have the SM-G903M with the latest update (Android 6.0.1) and the stock Samsung keyboard.

 

Cheers

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