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Contributor

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2 Messages

Fri, Apr 26, 2019 6:08 PM

My AT&T wifi calling says "please try to set up wifi calling again later."

I have been unable to use my wifi calling since April 9th. Everytime i try to turn it on, it says, "please try to set up wifi calling again later." It was working fine the day before and months before that. Ive conducted a reset of all stored wifi connections and that didnt help. Does anyone know how i could fix this on my S8?

I have called AT&T 3 times for the same issue in the past 2/3 weeks and i received the same resolution. That they will contact advance tech and they will contact me within 24-48 hrs, but that never happens.

Responses

Contributor

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1 Message

a year ago

What l am Being told, the Samsung Galaxy s7 is programmed carrier specific. Therefore, even if unlocked, it has residual communication with the original provider program. Even though it is unlocked, some of the original programming remains and almost daily communicates and rejects programs that are carrier specific. You can put the SIM card in a phone purchased from the carrier you are using, set up wifi calling, then put in your socalled unlocked phone, and wifi calling will work until the phone communicates with the original provider/carrier,  usually about 4AM daily. Then you have to repeat the process which is the pits! Carriers should not be able to advertise bring your own phone as long as they allow residual settings in phones.  

lindros2

Teacher

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47 Messages

a year ago

do you have AT&T internet?

Mine was broken; just switched (back) to my (still working) Comcast box, and WiFi calling is fine.

This is an AT&T Fiber issue.

New Member

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1 Message

a year ago

when I try to enable wifi calling it says that I must contact at&t??

Rscarol

Scholar

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156 Messages

a year ago

Make sure you are able to place a call over cellular and that you see LTE or 5Ge. If your voice call over cellular is routed over 3G, 4G, UMTS, WCDMA, GSM, or anything other than the LTE network chances are your line is not provisioned for VoLTE, HDVoice or WiFi calling. But if they ask you to backup, wipe, and reset your phone - you need to do that. There are settings that can get messed up that aren't visible or changeable from the phone or the network. Wiping it zeros it all out so it can be preprogrammed automatically by the network..

New Member

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1 Message

a year ago

Similar problems. I had the 00080 error with my S8, but only after going into the store to get my visual voicemail to work. It had worked fine for months up until that day. The account had still said that my line had a iphone 6s on it, and switching that over to reflect the s8 fixed the voicemail but seemed to break the wifi calling. I've tried to enable it in several different states and maybe even canada, but nothing. I went in yesterday to get it looked at and wound up upgrading to a s10+ (I'm a pushover). But still no wifi calling, and a new error of 00060. I don't really know what to do from here.

New Member

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1 Message

10 months ago

I have a Samsung Galaxy Express Prime 3 on AT&T prepaid. Wifi calling has never worked on this phone, until yesterday. I always got the same message "please try to setup wi-fi calling again later". AT&T tech support could not resolve the issue by phone, including a network settings reset. I had heard that this could be a SIM card issue. The wifi calling on my girlfriend's AT&T prepaid LG phone works fine, so I tried putting her SIM card into my phone and immediately wifi calling worked on my phone! I thought I would then need to go to an AT&T store to get a new SIM card but when I put my old SIM card back in, the wifi calling continued to work! I think this may have something to do with the emergency 911 address that is stored on the SIM card. When I put my girlfriends card into my phone and went to setup wifi calling, her address came up for 911 emergencies. When I put my orginal SIM card back in and turned on wifi calling, an unknown/unrelated address from a different state came up. I changed it to my current address and wifi calling continues to work fine.

Rscarol

Scholar

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156 Messages

I'd bet that the action of swapping Sims (twice) triggered a full reprovision of the handset from the network (twice) which updated settings that configure the phone for use on the att network.

Fairly confident that the sim doesn't store the 911 address, rather its the PPU address on the network, but it's possible.

Any others having trouble with wifi calling could try another active Sim, and then return to their own Sim, and give wifi calling a try.

Curious if you ever tried a full wipe and factory reset of the phone in an attempt to get wifi calling working.

New Member

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1 Message

4 months ago

I found this somewhere on-line today and it worked for my AT&T Note 10+5G:

 

Turn phone off

Remove SIM card

Turn phone on

Reset network

Turn phone off

Replace SIM card

Turn phone on

Turn on WIFI Calling

 

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