
Contributor
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4 Messages
Motorola One 5G Android 12 update
When we expect to have the Android 12 update for the Motorola One 5G on AT&T Network?
Contributor
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4 Messages
When we expect to have the Android 12 update for the Motorola One 5G on AT&T Network?
Accepted Solution
Official Solution
ATTHelp
Community Support
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221.5K Messages
1 year ago
Hello @edwineel, we'd love to help with getting your device updated to the latest software version.
Feel free to review and continue to check for an update on your device using the following steps:
Please be advised, when a new software update becomes available for your device, a notification with instructions for downloading it will be sent to your device. We do not have advance knowledge of the update but learn of the software update at the same time it is made available to customers.
We hope the information provided helps and feel free to reach back out if you have additional questions or concerns.
Thank you!
Ashley, AT&T Community Specialist
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Accepted Solution
Official Solution
ATTHelp
Community Support
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221.5K Messages
1 year ago
Hi there @edwineel, thank you for your response.
We do not have advance knowledge of the update. When a new software update becomes available for your device, a notification with instructions for downloading it will be sent to your device.
We hope this information helps! Thank you for reaching Community Forums.
Ashley, AT&T Community Specialist
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edwineel
Contributor
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4 Messages
1 year ago
Thanks for the instructions. I was asking specifically for the Android 12 update. Any dates for that update?
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Classygroove
New Member
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2 Messages
7 months ago
I just found out Verizon upgraded their own Motorola one ace 5G..to Android 12 .So what's holding you guys?
(edited)
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Classygroove
New Member
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2 Messages
6 months ago
I'm back to express my displeasure. If Verizon could upgrade their users to Android 12 then you should do the same. The phone is very powerful to do a lot with android 12. On behalf of the users i demand the phone be upgraded please. Otherwise we are going to pathways because i meed upgrades
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edwineel
Contributor
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4 Messages
6 months ago
The life of the phone relies on the upgrades. This is the last time that I buy a Motorola phone from AT&T.
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