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The Samsung Galaxy S24
esok127's profile

New Member

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2 Messages

Monday, August 22nd, 2022 11:33 AM

Moto G Power (XT2041-4) hotspot not working

I recently activated my phone (Moto G Power XT2041-4) on the AT&T network. I have the unlimited plan that includes 15G hotspot data per month. When I try to activate the wireless hotspot on my phone, I get this message: "Account not set up for mobile hotspot. An eligible data plan is required to use personal mobile hotspot." I thought that is what I had. Please help.

ACE - Sage

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117.6K Messages

2 years ago

Contact AT&T directly,  they will have to provision the line correctly. 

New Member

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2 Messages

2 years ago

I did contact AT&T and it took them two days but now my hotspot is working.

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