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Contributor

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1 Message

Thu, Dec 13, 2018 11:34 PM

Mobile hotspot issue

Galaxy s8 active will let some devices connect to mobile hotspot but not all.. ive reset my setting and all.. 

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Brand User
ATTHelp

Administrator

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113.9K Messages

a year ago

Hello, @rosemarycustard,

 

We'd love to help with this. Look over the information on using your Galaxy S8 Active as a hotspot to doublecheck just to make sure nothing was missed. If everything appears fine, sign into your myAT&T account and use the AT&T Troubleshoot & Resolve Tool to fix the hotspot issues. Click on the preceding link and follow the steps provided. Let us know if this helps.

 

James, AT&T Community Specialist

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