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Mon, Apr 6, 2020 8:49 PM
unable to download images in text messages. Get download button and it just spins saying "Downloading"
2 months ago
There are a couple of steps you can take which may help resolve your MMS downloading issue. Let's look into that for you.
Let us know how this worked for you.
Lar, AT&T Community Specialist
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I did the following, turned phone off/on, switched wifi off/on, went into all my apps settings and cleared all the cache and now I am able to download images in my text
I cannot SEND images (photos) to non-AT&T phones. I get spinner for about 10 minutes, then Message Failed to Send. I have been trying to fix this since 3/11/2020 when I switched to AT&T. SOOO, good luck with yours!!!