Contributor
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1 Message
Lollipop Issues Please Help
Hello,
I have a Samsung Galaxy S5 and ever since I updated it I cant send pictures, use my 4G data, and my contacts keep trying to sync to the mobile network every time it turns on and off. Can anyone help solve any of these problems. Thanks
detroitscissors
Contributor
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1 Message
8 years ago
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Snakeyeskm
Mentor
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67 Messages
8 years ago
Try the following steps in order (after backing up your phone): –
1) remove the battery and then replace.
2) clear cache
3) start in safe mode and see if functionality comes back. If it does selectively remove/replace apps that the problem is solved.
4) if all else fails, perform Factory Reset, making sure you have backed up your phone.
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