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tinahopper1971's profile

New Member

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4 Messages

Mon, Feb 21, 2022 5:53 AM

location history

is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!!  Its very important please help!!!!

Accepted Solution

Official Solution

ACE - Sage

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100.3K Messages

7分前

If you did not have location history tracking on back in April of 2021 then it is not available to you now.

If you did have location history turned on:

The information is logged under your Google account. It doesn't matter what device you are using the history is still there but it is under the Google account that you were using on the phone .

If you can no longer log into the Google account you're using back in April then you do not have access to your April time line.

1. Do you know for a fact location services were turned on?  Yes?  ⤵️

No?  Then no time line created. 

2. On any device that you have access to can you log into the same Google account on the phone you were using back in April?   

Yes? ⤵️

No?  Then you can't see your timeline.

3.  If yes, and using that Google account, open maps.  Click on your avatar at top right. 

Then timeline
You will then be shown the option to review your timeline by date. You will have to scroll back in time to last April and select the date on the calendar.
If you answered "No", to either one or two then you have not created a timeline or your timeline is no longer available because you can no longer log into your Google account

ACE - Sage

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100.3K Messages

7分前

Log into your Google account on another device and go to the map application.

History is on your Google account.

ATTHelp

Community Support

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200.4K Messages

7分前

We'll be happy to help you locate this information @tinahopper1971.

 

If you use a recent update of Google Maps and had Location History enabled on the device, you can find your location using Timeline.

 

Please let us know if this works for you! Thanks for reaching out to our AT&T Community.

 

Darais, AT&T Community Specialist

New Member

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4 Messages

7分前

I don't have the same phone as I did then and I have went to maps location history I didnt have it on.  I need it for April 3 2021 from 2 until 7 pm . I just don't know how to get it but it's driving me crazy trying to. I have done a data export and got nothing out if it either .

New Member

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4 Messages

7分前

It's not showing any locations in my timeline since I opened my account and I know my location was on part of the time atleast cause at 1 point I had a iphone and it saves every were u go and it's not even showing up and I was logged in to my Google account then to!! I think it's just messed up or something! Cause it will show photos  with location in my timeline but nothing else . 

New Member

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4 Messages

7分前

Any suggestions on my last post if I can see some of my photos on my timeline that have location but still no location history up until the last 2 weeks since 2008 there is nothing showing up at all but about 80 pictures ! If it shows location of pictures on the same day I am looking for location history why won't it give me the location history I don't understand?

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