Lied about 2 for one deal
AT&T advertised a Note 9, 2 for 1 deal, we needed new phones so I called, this began a nightmare that has lasted for two years and counting. They are still charging us for two Note 9 phones, the bill was supposed to be $159 a month but they will not honor the deal and have been charging us $216 a month for over two years now. This is after over 52 hours and four months on the phone with the terrible customer service people that have continuously lied to us telling everything is fixed. Finally got one honest guy that told me there was nothing he could do. I have been with ATT for 30 years but because of all this I will never do business with them again.