Tutor
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11 Messages
LG V20 ( H910) Good Wifi - "WiFi CALLING" says Network Error
New phone. I can browse, email, etc with no problem using my WIFI home network. When I tried to enable WiFi CALLING on the phone, it says "Network connection error. Please try again." Airplane Mode is OFF/ WiFi is ON.
OOMA VOIP works just fine on this phone.
I have turned off and disabled as much stuff as I can during setup. I suspect that I have killed something that the WiFi-C module needs, but I can't figure out what that would be. Any clues here?
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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107.5K Messages
5 years ago
@CoastRanger
Theres your answer. You need HD voice to get advanced calling features and Wifi calling.
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
5 years ago
@CoastRanger
are you using prepaid?
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CoastRanger
Tutor
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11 Messages
5 years ago
I have a monthly plan - not pre paid
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Fl_retire
ACE - Professor
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2.8K Messages
5 years ago
@CoastRanger Are you in a HD calling area? You can check with the link below.
https://www.att.com/shop/wireless/features/hd-voice.html
Instructions for WIFI calling for your phone model.
https://www.att.com/device-support/selector/
(edited)
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CoastRanger
Tutor
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11 Messages
5 years ago
No I am not in an ATT HD calling area (according to the map).
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CoastRanger
Tutor
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11 Messages
5 years ago
Thank you! I looked pretty closely and that HD voice requirement was not (and STILL IS NOT) stated in an obvious location for me to see. I am taking your word for it and I am thinking that there was something mentioned somewhere about that, but I never found it again.
I appreciate your response.
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
5 years ago
@CoastRanger
You can try and force them to configure your phone for HD voice..... It may work...
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