HBO Max - where HBO meets so much more!



1 Message

Mon, Aug 20, 2018 12:14 AM

LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (!/stepbystep/id/stepbystep_KM1215461?make=LG&model=LGM150&gsi=ZdH1J0w), but nothing, no FOTA, no PC LG software... what can i do?, need help with this at&t... thanks for your help!


Accepted Solution

Official Solution

Brand User

New Member


120.3K Messages

2 years ago

Hello @_vakr4.

Congratulations on your recent device upgrade!

When a software update is available you will be notified OTA. We are unable to push the update to your LG Phoenix 3.

We hope this helps.

Kenneth, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



1 Message

a year ago

My lg phoenix 3 wont turn on its just a blaxk screen with a flashing ? Befor that it said firmware update looking for any connection ive had the phone 2 weeks please HELP!!!!!