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_vakr4's profile



1 Message

Monday, August 20th, 2018 12:14 AM

LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (, but nothing, no FOTA, no PC LG software... what can i do?, need help with this at&t... thanks for your help!

Accepted Solution

Official Solution

Community Support


231.5K Messages

6 years ago

Hello @_vakr4.

Congratulations on your recent device upgrade!

When a software update is available you will be notified OTA. We are unable to push the update to your LG Phoenix 3.

We hope this helps.

Kenneth, AT&T Community Specialist




1 Message

5 years ago

My lg phoenix 3 wont turn on its just a blaxk screen with a flashing ? Befor that it said firmware update looking for any connection ive had the phone 2 weeks please HELP!!!!! 

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