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ausphoche
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Teacher

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27 Messages

Saturday, January 3rd, 2015 12:59 AM

LG G3 not receiving photos in texts

We have an "international" LG G3 phone and it seems to work fine here in the USA except for two things.

1) Some people text and send pictures, but the pictures don't show and won't "download."

2) There is no indication of Data mode (4G, 4G LTE, 3G, etc on the phone itself. LTE is not listed as a set up option in the list. Unable to figure out how to get it added. 

 

Suggestions on how to get LTE mode activated? Will that then fix the Picture Text problem?

Accepted Solution

Official Solution

GLIMMERMAN76

ACE - Expert

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23.5K Messages

8 years ago

the d855 has these LTE bands

 

4G (LTE ) Bands:1, 20, 28, 3, 40, 7, 8

 

ATT you need 2,4,5,17 not one of those is in that D855 so no you wont ever get LTE.

 

The GSM bands and UTMS bands to match tho so you should get edge and HSPA.

 

Here are the settings you need and instructions

 

http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820#fbid=IJQuJCBQfJ6

ACE - Sage

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104.3K Messages

8 years ago

Your phone is not fully compatible with your service plan. You might want to look up the specs on the phone to see which plan or network has the proper channels and compatible LTE

It may just be the GoPhone plan that it won't work with. Can't say with limited information.

ACE - Sage

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104.3K Messages

8 years ago

2 minutes on Google confirm. You will not get LTE in the USA on this phone. Not with any US carrier.
ausphoche

Teacher

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27 Messages

8 years ago

I get mixed answers about 4G LTE service based upon the Amazon feedback I look at.  There seems to be a way. But even without 4G, why are the pictures via text not working?  Can not send or receive pictures.  We're on the family share plan. Lots of data so no choke point there. 

 

ausphoche

Teacher

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27 Messages

8 years ago

LG was unhelpful to get specs on this phone. B&H says ATT 3G freq 850/1900 and 2/4/17 for 4G LTE

ACE - Sage

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104.3K Messages

8 years ago

I found all reviews consistent. No LTE On USA carriers with the international version. Since MMS must use mobile data, you can't use MMS either.
GLIMMERMAN76

ACE - Expert

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23.5K Messages

8 years ago

OK what model do you have there are like 6. Also he should at least have data in the form of edge or hspa. I would say you have something wrong in your APN.

ACE - Sage

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104.3K Messages

8 years ago

That makes sense. He has data. edge and HSPA should work according to info I read.

Best way to fix APN?
ausphoche

Teacher

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27 Messages

8 years ago

"LG was unhelpful to get specs on this phone. B&H says ATT 3G freq 850/1900 and 2/4/17 for 4G LTE"

 

So these are not US frequencies? Figured ATT was American Telephone and Telegraph. Can someone explain?

Also, wanted the phone to work in China, Ireland and England. True for ATT version?

ausphoche

Teacher

 • 

27 Messages

8 years ago


@GLIMMERMAN76 wrote:
OK what model do you have there are like 6. Also he should at least have data in the form of edge or hspa. I would say you have something wrong in your ADP

LG G3 D855 Is that what you are asking?

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