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sherrypizza's profile

Tutor

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4 Messages

Wed, Apr 8, 2015 5:24 AM

LG G3 D850 3G wont work outside USA

I used to have D850 G3 in past and never had this issue. Yesterday got this New G3 D850 AT&T. My mobile signals disappears as soon as I enable WCDMA or WCDMA/LTE. Works fine on 2G though. Not a problem with my network as 3G is working fine on other devices. APN is correctly entered as well. I have tried enabling different network modes rather than GSM from hidden service menu 3845#*850# but same result. What might possibly be the issue?

Busternutt

Professor

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3.2K Messages

8 years ago

Brand new device? Locked to the ATT network.

Tutor

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4 Messages

8 years ago

No it wasnt brand new and if its locked to AT&T then it shouldn't work on other carriers outside the USA but like I said, it is working fine on 2G networks

ACE - Sage

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102.2K Messages

8 years ago

Which version is the phone? It doesn't sound like its an AT&T version.

Tutor

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4 Messages

8 years ago

D850, its AT&T model

ACE - Sage

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102.2K Messages

8 years ago

Did you get a new SIM card?
Was the phone purchased outside of AT&T as an unlocked phone?
(A locked phone will work outside USA, at higher cost)

ACE - Sage

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102.2K Messages

8 years ago

Was your previous phone an AT&T phone?

Tutor

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4 Messages

8 years ago

Yes it was and never had this problem. What's confusing me is that when I go into hidden service menu via 3845#*850#, I dont see any RAT selection menu in LTE (to change Network Modes like WCDMA, LTE etc). I just cant see any network modes options.

Teacher

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24 Messages

8 years ago

ATT doesn't use 1700Mhz, hence it is not built with D850

GSM 850/900/1800/1900 MHz, UMTS 850/1900/2100, LTE Bands 2/4/5/17/29, Roaming 1/3/7, and CA*

Service provider you are using may be using that frequency.

Contributor

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3 Messages

7 years ago

I purchased a brand new unlocked  AT&T D850 outside US and use it in Canada (TELUS). But except getting FIDO GSM 2G netowork I cannot get any TELUS 3G and 4G netowrk. All TELUS 3G and 4G networks are covered by D850. Even I enter the IMEA # in TELUS netowrk and it responds no issue. There is no RAT selection in hidden menu and Mobile Network menu. Any thoughts please? 

GLIMMERMAN76

ACE - Expert

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23.5K Messages

7 years ago

return it....

 

ATT removes those menus.  Also you wont get updates to the os since its not being used on the ATT network.

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