Tutor
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5 Messages
LG G3 can't load music from PC
I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."
Nothing like that happens; there's no icon saying "Charge phone," and I cannot find "Media sync (MTP)" anywhere. There's no notification about "USB connection type" displayed. At this point I can't continue with the steps to load music. I have tried searching through all the settings for "Media sync" and can't find it; same for USB connection type. And, interestingly, the phone doesn't show up in an Explorer window on the PC when USB connected.
Maybe I need to do a "Backup & reset"? Can someone please help me through this. Oh, and I Also cannot add a "Ringtone" for the same reasons - the steps do not work.
Thanks anyone.
Brian L.
Accepted Solution
Official Solution
tim horton
Professor
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1.3K Messages
7 years ago
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Accepted Solution
Official Solution
tim horton
Professor
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1.3K Messages
7 years ago
One more thing you can try and I am out of ideas.
Settings/developer options/usb configuration and turn on MTP.
If you don't see the developer options, then go to settings/about device/build number and tap 7 times.
Good luck.
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Accepted Solution
Official Solution
tim horton
Professor
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1.3K Messages
7 years ago
I don't have a G3 anymore. But try this:
Settings/ sound and notification/ ringtone id - turn it off.
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Blardie
Tutor
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5 Messages
7 years ago
Thank you so much; I will certainly give this a try, first thing. Thx!
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Blardie
Tutor
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5 Messages
7 years ago
Hello again. Well I've downloaded the driver you suggested; pc has restarted. Nothing seems to have changed insofar as the phone being recognized on the pc, or the "media sync," "charge phone," or "USB connection" notifications. I don't know what else to do - probably have to call the service provider. Unless there's something else you would recommend?
Thanks again Tim Horton (love their coffee by the way!).
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Blardie
Tutor
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5 Messages
7 years ago
Now, trying to assign that ring tone to a specific contact. Problem is, when I go to that contact & try to edit, the "Ring tone" box (where I would assign it) is grayed out/'ghosted', preventing any change. Why, I have no idea. I'm going through other troubleshooting resources to look for a solution - so far, no luck.
But thank you for your ongoing help. Maybe you can help with this issue too...
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Blardie
Tutor
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5 Messages
7 years ago
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yshduoua
Contributor
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2 Messages
6 years ago
Hi guys, I have been having the exact same issue for awhile now and it definitely has been frustrating. None of the solutions on here have helped BUT I just figured out the solution (for me at least).
Quite simply, all I did was disable my firewall and, like magic, my phone starting going to work on downloading all the songs that were not downloaded before. Nothing more then that.
It makes sense since I had a new anti-virus software installed since the last time I tried to download my local files. I also have changed networks so everything was kind of all out of whack.
Hope this helps!
If still issue exits then check LG G3 Manual for more hacks.
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